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CM104 - Compliant Interactions: Acting with Integrity

Facilitator: Jay Hollowell
  • This course is designed to give you a clear and practical understanding of the federal and state regulatory standards that govern the conduct of your institution and correspondingly underlay the performance of your job. The purpose of the course is not to train you to be a regulatory expert, but to provide the information you need to do or say the right thing when interacting with both prospective and enrolled students, as well as the consequences of doing or saying the wrong thing whether by mistake or with intent. More importantly, the course emphasizes that 'Doing the Right Thing' is more than compliance and supports the mission and values of your institution. It ensures that we provide an environment of trust where prospective students receive the information they need to make informed decisions about their education. In short, it helps us help our students change their lives.

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