Course Objectives

CM201 - Admissions Compliance for Postsecondary Schools in Florida

The Florida Commission for Independent Education (CIE) requires that all Admissions Directors, Representatives, and Agents complete approved training. The purpose is to ensure that admissions staff provides prospective students with clear and accurate information. The required training program focuses on fair consumer practices pursuant to Sections 1005.04 and 1005.34, Florida Statutes and Rule 6E-1.0032, Florida Administrative Code. This course is approved by the Commission and covers fair consumer practices for all admissions staff, including Agents who work off campus. The course includes regulatory information, best practices to stay in compliance, and methods to learn about your specific institutions policies, procedures, programs, and services.

CIE requires annual training for admissions staff to renew their license. This course meets the CIE training requirement. By using this course, institutions do not have to create their own training program for approval. In addition, this course provides 4 hours of continuing education approved by the Commission.


Module 1: Admissions Staff Training Program

  • Describe why admissions representative training is required in the state of Florida.
  • Refer to Terms and Definitions for understanding of words and terminology used.
  • Create and demonstrate the ability to use a Resource Notebook to locate various rules and regulations, documents, facts, and institution information.
  • Explain the admissions representative training process.

Module 2: The Admissions Process and Paperwork

  • Explain the rules and regulations regarding admissions representatives and Agents as defined in Subsection 6E-2.010(2), Florida Administrative Code.
  • Discuss admissions requirements at your institution.
  • Discuss each section of the enrollment agreement and demonstrate ability to accurately complete all sections and explain the material to applicants.
  • Discuss tuition and other fees related to each program offered, and explain the institution's refund policies.
  • List all tuition assistance and financial aid offered by the institution, and explain repayment obligations.
  • Describe the process of providing financial aid information to students at your institution.
  • List all paperwork required in an applicant and student file.
  • Describe the methods for creating new student files.

Module 3: Understanding Your Institution

  • Describe the organizational structure of your institution and job descriptions of staff.
  • List and describe details of all programs and employment opportunities upon program completion.
  • List all student services offered at the institution, including career services, and how students benefit.
  • List all types of advertising and marketing implemented by the institution including print ads, radio, TV, internet, etc.
  • Discuss advertising, marketing, and public relations at the institution.
  • Describe how your advertising meets the Florida Commission for Independent Education requirements as well as guidelines of your accrediting agency (if applicable).

Module 4: Staying Up-to-Date and Compliant

  • Describe methods for staying up-to-date in all areas of the institution, including program offerings, job placement rates for each program, employment projections, and other relevant industry information.
  • Explain the similarities and differences between licensing and accreditation and the impact on admissions procedures.
  • Discuss the policy on transferability of credits to other institutions, and on other transfers of credit.
  • Describe what meetings admissions representatives are to attend at the institution, what to expect at these meetings, and what information admissions representatives are required to report.
  • Describe any continuing education that is required annually.
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