FA110 - Developing an Efficient Financial Aid Office

Facilitator: Chyrl Ayers
Facilitator: David McGuffee

Course Format Course Objectives Course Testimonials

This course provides a blueprint for running an effective financial aid office in the career college setting. You will learn to optimize the performance of your financial aid office with a minimum of waste, expense, and unnecessary effort. The course covers the cornerstones of an efficient financial aid office: timeliness, accuracy and customer service. You will also be advised of pitfalls to avoid in the realm of Title IV compliance. You will learn the key points to building an effective business office processing procedure. Reports and notifications required by the Department of Education are also explained. In addition, you will be given pointers on preparation for the annual Student Financial Aid audit and alerted to the most common triggers for Department of Education Program Reviews.

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FA120 - Default Prevention: A State of Mind

Facilitator: Mary Lyn Hammer
Facilitator: Cheryl Kesson

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This course offers proven-successful techniques that ultimately prevent student loan delinquencies and defaults. Because there is not one miracle that reduces the chance of student loan defaults, this compilation of ideas and practices collectively greatly reduces those risks by giving ownership of the loan responsibilities to the students who benefit from them. By integrating effective borrower education and interaction from the day your students walk through your front door, your students will embrace the state of mind needed to give them lifetime accountability for their Federal Student Loans obligations.

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CM101 - Internal Audits - Building a Compliant Campus

Facilitator: Traci Lee

Course Format Course Objectives Course Testimonials

This course provides the methodology and guidelines to help you develop a complete audit plan for your school. You will learn how to define audit scope and determine the audit approach which fits your organization. The course provides tips for successful audits and reviews audit areas for each functional department of a typical campus, including admissions, financial aid, student accounts, education/academics, and career services. Other business areas including marketing and advertising, human resources, information security and other key areas are also reviewed to provide you with a full scope audit outline. The course concludes with information on reports, audit documentation, and follow-up recommendations following the field audit activities.

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